Terms of Service

1. Scope

These terms apply to your access to and use of the QuikReport website and the QuikReport service. By using QuikReport, you agree to these terms.

If you subscribe on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.

2. Definitions

In this document:

• "QuikReport", "we", "our", or "us" means QuikReport, the registered trading name of Muid Al Hakim Bin Mujib (Registration No. 202603123642 (SA0652701-D)), a sole proprietorship registered in Malaysia.
• "Website" means https://quikreport.com and related pages.
• "Service" means the QuikReport application and related features that generate reports and presentations from data you provide.
• "User", "you", or "your" means any visitor, account holder, or subscriber using the Service.
• "Subscription" means a paid plan that gives you access to the Service for a billing period.
• "Your Data" means the files, figures, content, and materials you upload to or generate with the Service.

3. Acceptance of Terms

By accessing or using the website or the Service, you confirm that you have read, understood, and agreed to these terms.

If you do not agree, you should not use the Service.

4. Accounts and Eligibility

• You must provide accurate account information and keep your login credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be legally capable of entering into a binding agreement to use the Service.
• Notify us promptly at [email protected] if you suspect unauthorised use of your account.

5. Permitted and Prohibited Use

You agree to use QuikReport lawfully and responsibly.

You must not:

• Use the Service in violation of applicable law or regulation.
• Attempt unauthorized access to our systems, infrastructure, or other users' data.
• Upload malicious, unlawful, or infringing content, or content you have no right to use.
• Resell, sublicense, or provide the Service to third parties except as expressly permitted by your plan.
• Interfere with, disrupt, or place undue load on the Service or its underlying infrastructure.

6. The QuikReport Service

QuikReport reads financial and business data from the files you provide and generates report decks and related outputs.

• Generated outputs depend on the accuracy, structure, and completeness of the files you upload.
• QuikReport assists with reporting but does not provide accounting, audit, tax, legal, or financial advice.
• You are responsible for reviewing and verifying all generated figures and content before relying on or distributing them.
• Features, templates, and usage limits available to you depend on your subscription plan.

7. Subscriptions, Billing and Payment

• Paid plans are billed in advance on a recurring basis and renew automatically until cancelled.
• Prices are shown on our website and are stated in Malaysian Ringgit (MYR) unless otherwise indicated.
• Card and banking details are processed by our payment providers; we do not store full payment card details.
• You authorise us to charge your payment method for applicable subscription and usage fees, including additional report packs where stated.
• Late or failed payments may result in suspension or downgrade of access until resolved.
• Taxes, duties, and regulatory charges are your responsibility unless expressly included in the displayed price.
• Refunds and cancellations are governed by our Refund & Cancellation Policy.

8. Your Data and Content

• You retain ownership of the files and data you upload and the reports you generate.
• You grant us a limited licence to process Your Data solely to operate and provide the Service to you.
• Your files and generated reports are confidential. They are used solely to produce your reports, are never shared with other customers or any third party beyond the hosting providers that run the Service, and are never reused for any other purpose, including training or improving software or models.
• Uploaded working files are deleted immediately after processing. Generated reports are kept in your private report library for 90 days and then deleted automatically. Retention is detailed in our Privacy Policy.
• You are responsible for ensuring you have the rights to upload and process the data you provide.
• We handle personal data as described in our Privacy Policy.

9. Intellectual Property

The QuikReport name, website, application, software, templates, and original content are owned by QuikReport and protected by applicable intellectual property laws.

• We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
• You may not copy, reproduce, reverse engineer, or commercially exploit the Service or its content without written permission.
• Reports you generate from Your Data remain yours to use for your own business purposes.

10. Service Availability and Support

We aim to keep QuikReport available and reliable, but the Service is provided on an ongoing best-efforts basis.

• We may perform maintenance, updates, or changes that temporarily affect availability.
• We may add, modify, or discontinue features over time.
• Support is provided by email at [email protected] in line with your plan.

11. Confidentiality

Each party may receive non-public business, technical, or commercial information from the other.

• Confidential information must be kept reasonably protected and used only to provide or use the Service.
• Confidentiality obligations do not apply to information that is already public, independently developed, or lawfully received from a third party.
• If disclosure is required by law, the disclosing party should be notified where legally permitted.

12. Privacy and Data Handling

How we collect, use, disclose, and protect personal data is set out separately in our Privacy Policy, which forms part of these terms. Our handling of personal data aligns with Malaysia's Personal Data Protection Act 2010 (PDPA).

13. Third-Party Tools and Platforms

QuikReport relies on third-party hosting providers, infrastructure, and integrations that operate under their own terms and policies.

QuikReport is not responsible for third-party downtime, policy changes, pricing changes, or interruptions outside our control.

14. Warranties Disclaimer

The Service and website are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, QuikReport disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Service will be uninterrupted or error-free or that generated outputs will be accurate or complete.

15. Limitation of Liability

To the maximum extent permitted by law, QuikReport is not liable for indirect, incidental, consequential, special, or punitive losses, or for any loss of data, profits, or business arising from your use of the Service.

Where liability cannot be excluded, QuikReport's total aggregate liability for any claim related to the Service is limited to the total fees you paid to QuikReport in the three (3) months preceding the event giving rise to the claim, unless otherwise required by law.

16. Indemnity

You agree to indemnify and hold harmless QuikReport from losses, claims, liabilities, and expenses arising from:

• Your misuse of the Service or website.
• Your breach of these terms.
• Your violation of applicable laws, third-party rights, or intellectual property rights.
• Any data or content you upload that is unlawful or that you had no right to provide.

17. Force Majeure

QuikReport is not liable for delay or failure to perform caused by events beyond reasonable control, including natural disasters, acts of government, war, labour disruptions, internet outages, infrastructure failures, cyber incidents, and third-party platform outages.

18. Suspension and Termination

• You may cancel your subscription at any time; access continues until the end of the current paid period.
• We may suspend or terminate access if you breach these terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties.
• On termination, your right to use the Service ends, and we may delete Your Data after a reasonable period in line with our Privacy Policy and applicable law.

19. Governing Law and Dispute Resolution

These terms are governed by the laws of Malaysia.

Unless otherwise agreed in writing, disputes relating to the Service are subject to the jurisdiction of the Malaysian courts.

Before formal proceedings, both parties should attempt good-faith resolution through written notice and reasonable discussion.

20. Changes to Terms and Contact

We may revise these terms from time to time. The "Last Updated" date reflects the latest revision.

Continued use of the Service after updates means you accept the revised terms.

For legal, privacy, or data requests:

[email protected]